I recently found myself in a situation where a freelancer simply decided not to deliver half a project on account of being "too busy" - he only informed me about this on the very day he was supposed to deliver, which was 10 days after he accepted the assignment.
How do you deal with this kind of behavior? Do you pay for the work he's done, or do you cancel payment for the entire assignment as a penalty?
Any thoughts will be greatly appreciated. Thanks!