un poco de ayuda
1. bricks and mortar
2. the gateway cities
3. call centres podrias traducirlo : Locutorios
4. brand sceptics
5. marketing gimmicks
6. the frontline
7. matrix reporting structure
8. to rule the roost
9. shifting framework podrias traducirlo : marco cambiante
10. brand-led
11. budget hotels:podrias traducirlo : Hoteles de bajo coste
12. the emergence of brand management as a growing strategic priority is injecting a powerful new dynamic into the traditional operating model
Siento no poder ser de mas ayuda
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Meri 
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